For more than 40 years, the IAED has been the standard-setting organization for emergency dispatch and response services worldwide, and is the leading body of emergency dispatch experts. We are, first and foremost, a member-driven association working to serve the public through the professional development of dispatchers. We’re home to the top leaders, specialists, practitioners, and authorities of the industry. Our various boards and councils work on behalf of the membership—and in coordination with other influential public safety organizations—to ensure that the comprehensive system of emergency dispatching is as safe, fast, effective, and up to date as possible.
IMPORTANT: We are aware of the challenges with the new Training Portal and working to resolve them as quickly as possible. Please use the Help Desk to submit any problems you are experiencing. Thank you, in advance, for your patience while we work through this transition together!
We apologize for the frustrations that our upgrade to the new Learning Portal has caused.
We have discovered that the recent certification data update caused an error in member certification records. We are in the process of researching the problem and restoring the database. We anticipate that we will have this corrected early next week.
We thank you for your patience and understanding and are working diligently to correct the database issues.